Face Coverings and Contact Tracing
Updated: Oct 12, 2020
Face covering are mandatory in the following indoor circumstances unless you have an exemption:
shops, shopping centres, supermarkets and service providers (banks, retail shops, estate and letting agents, accountants, etc.)
hospitality premises (bars, pubs, restaurants, cafes), except when seated at a table to eat or drink
visitor attractions and entertainment venues (amusement arcades, adventure activity centres, indoor play areas, museums, galleries, cinemas, theatres, casinos, etc.)
premises providing personal care and beauty treatments (hair salons, barbers, nail salons, massage centres, tattoo and piercing parlours)
transport (buses, trains, planes, taxis, private hire vehicles and transport hubs)
community centres, youth centres and social clubs
Staff working in areas that are open to the public must also wear masks. This includes:
shops and supermarkets
bars, pubs, restaurants and cafes
banks, estate agents and post offices
public areas of hotels and hostels
It is now a legal requirement for certain businesses to display an official NHS QR code poster to collect contact details for NHS Test and Trace purposes. If a customer has chosen to check in by scanning the NHS QR code then you are not legally required to take a log of their details but you must take the . If they have not used the scanner then you must keep a record of their details for 21 days. This legal requirement applies if you provide:
hospitality services (bars, pubs, restaurants, cafes, etc.)
tourism and leisure services (hotels, museums, amusement arcades, cinemas, etc.)
close contact services (harirdressers, barbershops, tailors, etc.)
local authority facilities (community centres, libraries, village halls)
Hospitality venues must also take reasonable steps to refuse entry to those who refuse to participate. Failure to do any of these requirements could result in fixed penalty fines.
Read more about the QR codes HERE. To create a QR code and poster for your premises visit HERE. Reporting If you have a confirmed case of COVID-19 within your workforce or on your premises, please ensure you immediately call 0300 303 8537 and select Option 1.
Visit HERE to review all the coronavirus support available including links to guidance, posters and the details on the local outbreak plan.