Conflict Management Training
Thu 24 Jul
|The Forum Library
In partnership with the Essex Police Business Crime Team, the training concentrates on effective communication methods we can use to de-escalate potentially volatile situations.
Time & Location
24 Jul 2025, 10:00 โ 11:15
The Forum Library, Southend-on-Sea SS1 1NS, UK
About the event
Join us for a Conflict Management Training session in partnership with the Essex Police Business Crime Team. Suitable for customer-facing staff rather than management, the training concentrates on effective communication methods we can use to de-escalate potentially volatile situations when working with the public.ย It will not cover restraint or detention, but will touch on the law around reasonable force, what is an arrest, and when to call police.
๐ The Forum
๐ Thursday 24th July
โฑ๏ธ 10am-11.15am
All attendees must RSVP. We can only accept a maximum of two people per business/organisation due to limited availability. If there is enough demand, we may seek to organise another session.